Communities are where buyers ask real questions before they submit a demo request. A member asking "anyone using a tool for [problem]?" is a warmer lead than a Google ad click.
You can only monitor communities you are already a member of. Join first, then monitor.
The Platform Reality
There is no public keyword search API across Slack, Discord, or Telegram. You can only monitor communities you belong to.
| Platform | Best tool | Note |
|---|---|---|
| Slack | Syften ($29/mo) | Monitors workspaces you belong to; sends keyword alerts via email/webhook |
| Discord | Custom discord.py bot | No official keyword search API; build or use Syften's limited Discord support |
| Telegram (public) | Amplifying.ai | Monitors public channels and groups for keyword mentions |
| Telegram (private groups) | Telethon/Pyrogram (MTProto) | Member access required; unofficial API |
Slack Monitoring
Join 20–30 niche Slack communities where your ICP is active — your category communities, competitor user groups, and job-function communities.
Connect Syften to those workspaces
Set up keyword alerts: competitor names, category terms, pain phrases
Route alerts to a dedicated Slack channel with full message context
Respond as a person within 1–2 hours of the alert
Clawdbot alert: Slack mention with community name, full message, and suggested response
Discord Monitoring
Configure a lightweight Discord bot that watches channels for keyword matches and pushes to a webhook when triggered.
# Pseudocode — Clawdbot handles this via skill
on_message(message):
if keyword_match(message, keyword_list):
send_alert(webhook_url, message, channel, author)
Pipe all Discord alerts to the same Slack channel (#community-intel) alongside Slack and Telegram alerts for a single review inbox.
Telegram Monitoring
For public Telegram channels, Amplifying.ai provides keyword monitoring without requiring bot admin access.
For private groups where you're a member, Clawdbot can be configured via the Telegram Bot API to watch messages if you have admin rights.
Clawdbot Telegram channel monitoring setup with keyword list and alert routing
Response Playbook
Different mention types need different responses. Build a playbook for each:
Direct tool question
Answer helpfully, name 2–3 options including yours, offer to DM for more detail
Competitor comparison
Provide a fair comparison — don't trash competitors. Position when relevant.
Frustrated competitor user
Acknowledge the frustration, mention your product naturally, don't hard sell
General pain mention
Validate, ask a clarifying question, offer perspective — not a pitch
Respond as a person. A community manager responds — not automation. Spammy community behavior gets you banned from the places you need long-term access to.
Clawdbot Configuration
| Setting | Value |
|---|---|
| Alert routing | All platforms → single Slack #community-intel channel |
| Alert format | Community name + full message + author + suggested response type |
| Response generation | Clawdbot drafts response options; human selects and posts |
| Response mode | Always human-posted — never automated community replies |
| Review cadence | Check alert inbox 2–3x daily for time-sensitive mentions |
Foundation
Haven't set up Clawdbot yet?
OpenClaw + Telegram + Claude. Takes ~20 minutes.
